Town of Amherst Job Posting
POSITION: Dispatcher - Part-Time
REPORTING TO: Dispatch Coordinator
SUMMARY OF RESPONSIBILITIES
Under the direction of the Dispatch Coordinator at the Amherst Police Department, the Dispatcher will be responsible for various communication and administrative duties within the Dispatch Center. This position will include scheduled and on-call hours in a 24/7 environment.
Responsibilities may include, but are not limited to:
- Receive emergency calls requesting police, fire, or other emergency services;
- Dispatch emergency units and track response;
- Access various computer systems including CPIC, PROS, JEIN, etc.;
- Operate the TMR2 radio system, as well as other installed equipment; and,
- File generation, and other general office duties as required.
QUALIFICATIONS AND REQUIREMENTS
- Minimum Grade 12 High School diploma or equivalent
- Must be proficient in Microsoft Word, Excel, and Outlook with a minimum 40 wpm typing speed. (Knowledge of CPIC, PROS, JEIN considered an asset)
- Must be proficient in English (French considered an asset)
- Excellent written and verbal communication skills
- Excellent customer service skills
- Must have the ability to multi-task
- Reliability and punctuality
- Must successfully pass an enhanced security clearance
COMPENSATION
The salary range for this position is $23.91 to $28.55 per hour.
THINGS TO CONSIDER
As an APD Dispatcher, you understand that you are expected to:
- Work shifts including nights, evenings, weekends and holidays;
- Work short notice and overtime as required to meet the operational needs of this 24/7 emergency service;
- Be exposed to traumatic, violent and disturbing events, and remain calm in these crisis situations;
- Testify in court; and,
- Conform to the employee policies and standards of the Amherst Police Department.
SUBMISSION DETAILS
Interested persons are invited to submit their resume, which must include a cover letter and minimum of three (3) references, to the undersigned no later than 4:00 pm on July 19, 2024:
Monica Ettinger, Dispatch Coordinator
21 Havelock St
Amherst, NS
B4H 0E5
While we thank all applicants for their interest, only those candidates selected for interview will be contacted.
The Town of Amherst is committed to inclusive, barrier-free recruitment and selection processes and creating a diverse and inclusive workforce. We are dedicated to treating people fairly, with respect and dignity and all qualified applicants will receive equal consideration for employment without regard to age, race, color, religion, gender and/or gender identity or expression, disability or national origin in accordance with the Nova Scotia Humans Right code.
Should you require an accommodation to assist in the application process, please contact Human Resources at
